An Open Letter to Chicago’s Department of Business Affairs & Consumer Protection (BACP)

Dear Sirs,

I write to express my profound dismay that Chicago is considering regulating Uber out of existence. Uber is an middleman that connects limo drivers to customers in a way that is convenient, flexible and safe. The Uber rating system keeps limo drivers on their best behavior: this benefits riders, but also the wider community because safe driving saves lives!

Chicago taxis are a disgrace to our great city. I realize that the city tries to monitor drivers but it does not have the resources to pursue anything but the gravest complaints. I walk around the city every day, either with my dog or to and from my office. Almost every day without exception I see taxis driving unsafely¬† — running lights, not yielding to pedestrians before turning, straddling lanes, changing lanes without indicating, stopping abruptly, etc.

The mission of the BACP is to ensures a fair and vibrant market place for both businesses and consumers. Your mission is not to simply protect incumbent taxi companies from competition. If Uber is a threat, it is a threat to raise standards! One of the great things about Uber is that it empowers the passenger to monitor the driver’s performance. Drivers know this and in my experience, they lift their game accordingly. Uber is efficient. Uber is good for drivers. Uber empowers consumers. Uber saves lives. Please don’t make the mistake of protecting the status quo at the expense of consumers and competition.

Please Remove the No Measured Rates Provision.

Sincerely,

Matthew Sag
(in my personal capacity)

Associate Professor, Loyola University Chicago School of Law
Associate Director for Intellectual Property of the Institute for Consumer Antitrust Studies
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